Shipping policy
Last updated: December 28, 2025
Processing Time
All orders are custom-made with personalized laser engraving. Please allow:
- 3-5 business days for production and processing
- 1-3 additional business days for shipping (depending on your location)
Orders are processed Monday through Friday (excluding holidays). Orders placed on weekends or holidays will be processed the next business day.
Shipping Methods and Costs
We ship via USPS and other carriers within the United States. Shipping costs are calculated at checkout based on your location and order size.
Tracking Information
Once your order ships, you will receive a shipping confirmation email with tracking information so you can monitor your package's progress.
Delivery Times
Estimated delivery times:
- Standard Shipping: 5-10 business days (including production time)
- Expedited options may be available at checkout for faster delivery
Please note: Delivery times are estimates and not guaranteed. We are not responsible for delays caused by shipping carriers, weather, or other events beyond our control.
Custom/Personalized Items
Because our products are custom-made to your specifications, production begins immediately after your order is placed. Please ensure all personalization details are correct before completing your purchase.
Shipping Damage
If your item arrives damaged, please contact us at laserlyimp@gmail.com within 7 days with photos of the damage. We will arrange for a replacement or refund as outlined in our Refund Policy.
International Shipping
We currently ship within the United States only.
Questions
For shipping questions, contact us at laserlyimp@gmail.com or call 918-721-7036.